Troubleshooting to be done on CA ARCserve Central Virtual Standby conversion...
Description: The troubleshooting steps to be done for a CA ARCserve Central Virtual Standby Issue (Local Policy) is given below: Virtual Standby Conversion job consists of the following phases: -...
View ArticleVirtual Standby job fails - Client received SOAP Fault from server:...
Error Message: Activity.log 2014/01/10 00:44:04 - Error: Job000001C2 - Virtual Standby job failed to execute HyperV operation "Client received SOAP Fault from server: ModifyAttachedIdeHardDisk...
View ArticleRaw Mode backup returns full provisioned disk backup
Environment Ca ARCserve Backup R16.x ESX 4.0, 5.0, 5.1 VDDK 1.2.1, 5.0 Disk Type: Lazy zeroed thick Description: Raw Mode backup (with CBT enabled) of a Virtual Machine provisioned as "Lazy zeroed...
View ArticleActivity log, Job log not available
Description: Activity log, Job log not available Solution: Most of the cases we have seen that clearing the contents of log\cache folder solves the problem, but we lose the logs that we delete from...
View ArticleJob Log blank - Error "Could not find storedprocedure 'aslogregister'" in...
Description: Unable to see the Job Log When we look at the CADBlog.log we see following error 2013/1/15 18:7:21:132 - PID=7028,TID=1440: [SQL]_ASDBCliSetAsLogList(rc=SQL Error State:42000, Native...
View ArticleHow to remove a Hyper-V host which was decommisioned from the backup source?
Description: How to remove a Hyper-V host which was decommissioned from the backup source? Solution: Follow the below steps to remove the Hyper-V host which was decommissioned. 1. Launch SQL Management...
View ArticleUnable to find node "AssuredRecoveryObj" with property "ShadowCopy", host...
Error Message: The below mentioned error message is from the ASWANSync.log (Installed Dir:\Program Files\CA\ARCserve Backup Client Agent for Windows\ws_bab) ws_backup.cpp:ws_bab_init:ArcServe Backup...
View ArticleD2D Backups fails with VSS error, Error code 0x8004231f...
Error Message: D2D Activity.log 2014/01/09 03:10:23 - Information: Job00000035 - Create snapshots for selected volumes... 2014/01/09 03:10:24 - Error: Job00000035 - The system or provider has...
View ArticleCA ARCserve D2D Home Page does not load. It says "Loading ARC serve D2d...
Error Message: WebService.Log [ERROR] BackupService.getBackupConfiguration -getBackupConfiguration() org.xml.sax.SAXParseException: Character reference "[1]" is an invalid XML character. Description:...
View ArticleVirtual Standby fails: Error rc = 0x00000002 in the conversion log
Error Message: The Virtual Standby job fails and the following errors are seen from the conversion log (on the source node) vcm_hypv_ba342043-c088-4839-8692-d0306ca554c3_S0000000200 [2014-01-16...
View ArticleHow to delete a decommissioned or inactive remote machine from the backup...
Description: How to delete a decommissioned or inactive remote machine from the backup source of the backup job. Solution: 1) Open CA ARCserve Backup Manager Console. 2) Go to - Quick Start - Backup....
View ArticleImportant CheckList for a Deduplication Issue that is related to Space...
Component: CA ARCserve Backup For Windows Version: 15.0 , 16.0 ,...
View ArticleHow to troubleshoot BSOD or System Crash due to an activity in ARCserve D2D -...
Description: Customer reports that there was a BSOD(Blue Screen Of Death) or System Crash due to an activity in ARCserve D2D, Say for example: While mounting a recovery point, While trying to generate...
View ArticleFAQ: Should the entire source node be backed up for the Virtual Standy job to...
Description: The D2D source node allows the volumes to be selected partially, whereby certain volumes could be excluded, as seen below: In the above example, the D2D backup will run whereby it...
View ArticleError AW9622 is reported when backing up public folders
Error Message: AW9622 is reported when backing up public folders Description:<03/04/2013-16:39:22:891 TID:0a0c>[MAPISIS WARNING] SortTable() failed on All PF hierarchy table. The client operation...
View ArticleHow to provide a HA solution for ARCserve Backup Primary with RHA
Introduction The purpose of this document is to shed some light on how it is possible to provide a HA solution for the ARCserve backup Primary by using the new features available in RHA 15.2, yes it’s...
View ArticleBackup of the SQL database fails with error "AE50015 Backup failed. (VDI...
Error Message:"AE50015 Backup failed. (VDI message: An abort request is preventing anything except termination actions.)" At the same time stamp you will see the error in the Windows Application.log:...
View ArticleHow to Create Boot Kit using WinPE Disaster Recovery method in CA ARCserve...
Description: How to Create Boot Kit using WinPE Disaster Recovery method? Solution: Follow the steps below to create the WinPE DR boot kit. 1. Launch the ARCserve Backup Manager and go to Quick Start...
View ArticleUnable to select the disaster recovery files while using the WinPE Disaster...
Error Message: Unable to select the disaster recovery files while using the WinPE Disaster Recovery method. Description: When trying to perform the disaster recovery using the WinPE DR method we are...
View ArticleHow to change the replication mode of an existing scenario?
Description: How to change the replication mode of an existing scenario? After the scenario is created you can still change the replication mode without having to recreate the scenario. This gives you...
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