Does Oracle HA scenario support "Oracle Real Application Clusters" (RAC)...
Description: Does Oracle HA scenario with CA ARCServe RHA support "Oracle Real Application Clusters" (RAC) database? Solution: No . Oracle HA scenario does not support "Oracle Real Application...
View ArticleDoes Oracle HA scenarios support on Microsoft cluster servers?
Description: Does Oracle HA scenarios support on Microsoft cluster servers? Solution: The Oracle HA scenario doesn't supported on Microsoft cluster servers in CA ARCServe RHA.
View ArticleSystem boot into Windows recovery mode after BMR
Description: O/S: Windows 2008 R2 sp1 Symptom: Session files somehow got corrupted leading BMR failure, the system boot into Windows recovery mode as below Solution: To resolve this issue,...
View ArticleWM04411 Warning x.x.x.x xx/xx/xx xx:xx:xx AM/PM Unable to create Shadow Copy,...
Error Message: WM04411 Warning x.x.x.x xx/xx/xx xx:xx:xx AM/PM Unable to create Shadow Copy, error: 'The caller is out of memory or other system resources.'; retrying... Description: This problem...
View ArticleConsideration for new Web Application creation on Replica after switchover
Consideration for new Web Application creation on Replica after switchover. After a SharePoint HA scenario failover, do not create any web applications on the Replica before you run a backwards...
View ArticleHow to register VDDK 5.5 on CA ARCserve Agent for Virtual Machines Proxy
Description: How to register VDDK 5.5 on CA ARCserve Agent for Virtual Machines Proxy Download VDDK 5.5 from VMware site. Here is an example of the file name for the package with current version :...
View ArticleFAQ: Host Based VM Backup without Catalog Generation enabled - Restore UI...
Description: The environment uses R16.5 Update 1 Central Host Based VM Backup. From the policy, the catalog generation is not enabled. From the Restore UI and selecting 'Browse Recovery Points' it...
View ArticleDeduplication is not compressing the data - How to read the logs and analyse
Description: The environment here is ARCserve Backup R16.5 with Update 3. Deduplication Device is being used. User finds that there is no compression being offered by Deduplication. In order to narrow...
View ArticleLimiting the Recovery Point Snapshots for Remote Virtual Standby
Description: The environment has R16.5 Update 1 CA ARCserve Central Virtual Standby using a Remote Virtual Standby Policy. If the Virtualization selected in the Remote VSB policy is VMware, then the...
View ArticleLimiting the Recovery Point Snapshots for Local Virtual Standby
Description: The environment has R16.5 Update 1 CA ARCserve Central Virtual Standby using a Local Virtual Standby Policy. If the Virtualization selected in the Remote VSB policy is VMware, then the...
View ArticleFAQ: Does ARCserve Backup for Microsoft Exchange protect an Exchange 2013...
Description: Does ARCserve Backup for Microsoft Exchange protect an Exchange 2013 Linked Mailbox at the Exchange Document Level Backup ? Lets try to understand what is Exchange 2013 Linked Mailbox....
View ArticleExchange 2013 Document Level Backup fails to backup 'n' mailboxes: Error...
Description: During the Exchange 2013 Document level backup few mailboxes are backed and few are not backed. From the Activity Log (Backup Server): Session Summary for Microsoft Exchange Server -...
View ArticleBackup job is stuck at 0%. Backup does not progress.
Description: Backup job is stuck at 0%. It appears like the backup job is in progress however it is stuck and does not backup for hours together. This problem happened on a Microsoft Windows 7...
View ArticleWhen trying to add a D2D node to ARCserve Backup Source following error is...
Error Message: CA ARCserve Backup cannot log in to the D2D server. The login credentials that were specified may not be correct. Description: When trying to add a D2D node to the "CA ARCserve D2D...
View ArticlevMotion fails with the error 'The method is disabled by CA ARCserve Central...
Error Message: The method is disabled by CA ARCserve Central Host-Based VM Backup call "VirualMachine.Relocate" for object "servername" on vCenter Server "vcservername" Description: While performing...
View ArticleBackup fails after applying vSphere 5.5 support patch RO68016.
Description: After installing patch RO68016 Central Host Based Backups are seen failing with the below error : The application was unable to identify the blocks that were used or changed on the virtual...
View ArticleTopology Information to gather to troubleshoot Exchange 2013 Document Level...
The below list will help gathering the Exchange 2013 topology information: Exchange Version (with SP level for 2013)? Does this Exchange Organization have any co-existence with other versions of...
View ArticleFailed to get FQDN of the Hyper-V Linux VM’s with GETADDRINFO FAILED
Error Message: Failed to get FQDN of the Hyper-v linux VM’s with GETADDRINFO FAILED Description: When we try to populate Linux VM's running on Microsoft Hyper-V, we get the failed to insert VM with...
View ArticleBackup to Staging File System Device ( FSD) Fail with E3712/E3719 Unable to...
Error Message: E3712 Unable to close session. (EC=COMMAND ABORTED) E3719 Unable to write to media. (MEDIA=9/24/13 10:33 AM [S/N: ],EC=COMMAND ABORTED) Description: Staging backup job to File System...
View ArticleJob status shown as "Failed" even though job is successful.
JOB STATUS SHOWS FAILED Version\Build of Product : r16.5 (Build 7106) Description: Job status will be shown as "Failed" even though the job backups everything successfully. ...
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