E3713 Unable to read from media ( EC= Deduplication device internal error ) /...
Error Message: Failed to run backup on Deduplication device. It fails with below error message. E3713 Unable to read from media. (MEDIA Name, EC=Deduplication device internal error.) Description: If we...
View ArticleDiscovery of nodes from vCenter fails with the error "The application cannot...
Error Message:"The application cannot communicate with the ESX/vCenter server.Verify that the server is online and available." Below error would be observed in the ARCAPP.log ...
View ArticleFailed to locate backup destination. Error 58.
Error Message: Failed to locate backup destination. Error 58. Error Code 58 means "The specified server cannot perform the requested operation." Description: ARCserve D2D Backup fails with the below...
View ArticleUseful command while using CA ARCserve Unix/Linux Agent
Description This document lists the commands that are useful while using with the Linux Agent and their outputs. Solution To check the status, to stop & start the uagent use the command...
View ArticleCan I use a windows account to back up Oracle on Windows
Description Can I use a windows account to back up Oracle on Windows using the CA ARCserve Oracle agent for Windows. Solution A windows account may be used to back up the Oracle Database on a Windows...
View ArticleThe CA ARCserve D2D service cannot communicate with the CA ARCserve Central...
Error Message: The CA ARCserve D2D service cannot communicate with the CA ARCserve Central Applications service running on node . The version of CA ARCserve D2D is not compatible with the version of CA...
View ArticleHBBU : The snapshot of the virtual machine cannot be deleted at this time
Error Message: The snapshot of the virtual machine cannot be deleted at this time; it will be deleted the next time a backup job runs Description: The above warning message is received at the end of...
View ArticleWhy does Reboot required on the standby VM after its powered on ?
Description: Why is a Reboot required on the standby VM after its powered on ? Solution: When the ARCserve Central Virtual Standby conversion job runs , Storage Drivers are injected into the bootable...
View ArticleOracle Database backup fails with AE53035 and AE53020
Error Message: AE53035 Oracle database is in NOARCHIVELOG mode, backup failed. AE53020 Backup Dummy Job failed.Errorcode is -1. Description: The above behavior seen in File Mode and RMAN mode Based...
View ArticleD2D Backup job failed with "Failed to query the disk name for volume...
Error Message: D2D Backup job failed with "Failed to query the disk name for volume /dev/mapper/backup1". You can check the following log d2dsysinfo-.log from /tmp/logs from the server which is...
View ArticleCA ARCserve D2D for windows Installation fails while extracting the setup...
Error Message: CA ARCserve D2D for windows Installation fails while extracting the setup file while running "CA_ARCserve_D2D_Setup.exe" Description: CA ARCserve D2D for windows Installation fails while...
View ArticleCan we have two versions of ARCserve's database on the same Full Blown SQL...
Description: Can we have the databases of two ARCserve Backup server's pointed to a full blown SQL Server C,where both A and B are primary ARCserve Backup Servers? Scenario Lets assume a scenario where...
View ArticleError in Central Protection Manager during SRM Probing. Error Message,"The...
Error : Following error is seen in the Central Protection Manager Activity Log during SRM Probing. "The application was unable to probe your production environment due to problems with the database....
View ArticleNo media information shown under the "Restore by session"
Error Restore by session will not list any media information Environment details: CA ARCserve Backup Version: 16.0 sp1, 16.5 ARCserve database on MS SQL 2005 Description: From the CADBLog file...
View ArticleDescription and Function of AFSTOR.INI in CA Arcserve D2D
Description: For all operations in CA Arcserve D2D like backup,restore, merge a module called AFSTOR.DLL is responsible to create / write / read data into / from VHD / D2D data files. This module is...
View ArticleBackup Agent for Open files warning Preview Data size exceed
Error Message: Warning : The following error(s) are preventing Backup Agent for Open Files from operating Correctly Description: Preview data is a copy of an open file, which is created during the...
View ArticleW6500 Client connect to tape failed
Error Message: W6500 Client connect to tape failed with thousands of slots in the same device group or anyway tape enumeration too long. The document applies to ARCserve r16 and above with big tape...
View Articlenegative values from database for sessions bigger than 4Tb
Description: ARCserve 16 sp1 for windows Negative numbers are found in the ARCserve Database ASDB for some values storing session size in Kb when the session is bigger than 4 Terabytes. If customer...
View ArticleExchange 2013 Document Level Backup Troubleshooting and Debugs v1.0
Description: Things to troubleshoot when problems with Exchange 2013 Document level This document help to set debugs and do troubleshooting for Exchange 2013 Document Level backup problems. Partly it...
View ArticleHow to add .CAZ extension to Default Programs in Windows
Description: How to add .CAZ extension to Default Programs in Windows 7 and Windows 2008 to be able to automatically unpack files with extension .CAZ like Testfixes or Diagnostic files from CA. HOW TO:...
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