FAQ: Considerations while Backing up and restoring Data Migration stub files
Description: Skip file - Data Migration stub file cannot be restored to a different location. Solution: Data migration stub files are files that used by data migration software as a placeholder, or...
View ArticleYou cannot submit the raw disk backup job because the enterprise module is...
Error Message: You cannot submit the raw disk backup job, because the enterprise module is not installed and licensed on server: . You must install the Enterprise module on server: and then submit the...
View ArticleUnable to populate Hyper-V virtual machines
Description: Unable to populate Hyper -V virtual machines. Error Message Error on Screen VM enumeration error. ret = 0x80041010. There is no VM to be inserted. Error on ca_msvmpopulatedb.log Jan 06...
View ArticleCannot connect to remote Console while adding destination details in Task to...
Error Message: Description: While adding destination node details in Task to replica to a remote RPS, we may get following error "Cannot connect to remote Console". This is because the protocol might...
View ArticleASBU Vulnerability Detected By Palo Alto Tool
Description: ASBU Vulnerability detected by Palo Alto tool Environment Details:- ARCserve backup version : R16.5 7106 OS Version with SP Level : Windows server 2008...
View ArticleHow to use a "CA ARCserve RHA Users" Domain Security group for delegated...
Description: This document explains the details, requirements, and how to use a Domain Security Group named "CA ARCserve RHA Users" instead of a local user group on each of the RHA Engine or RHA...
View ArticleSteps to Install CA arserve UDP Agent for Linux on a Linux server
Description : This document describes the steps to Install the CA arserve UDP Linux Agent on a Linux server. Solution Download the CA arcserve UDP Agent (Linux) installation package (*.bin file) and...
View ArticleHow to Verify the CA arcserve UDP Linux Agent installation
Description : This document describes how to verify the CA arcserve UDP Linux Agent installation Solution The default path for the UDP Linux agent install is /opt/CA/d2dserver The following files...
View ArticleWhat are the logs that get generated during the arcserve UDP server...
Description: What are the logs that get generated during the arcserve UDP server installation? Solution: At the time of arcserve UDP server installation under the windows Temp folder we see the...
View ArticleHow to manually remove a SQL Server Root directory from a scenario when the...
Description: This article explains the process to manually edit a CA ARCserve RHA SQL scenario .XMC file to manually remove a directory as a work around when the following problem occurs. In SQL 2012...
View ArticleImport Virtual Machine from Vcenter /ESXi fails
Error Message: Import Node Verification failed. The Virtual Machine is not connected to the Vcenter / ESX server. Description: When Importing the Virtual Machines from Vcenter / ESX server it fails...
View ArticleJava Heap Size increased warning occurs while applying the virtual Standby...
Error Message: A warning occurred while applying "Virtual Standby Settings" to node . (The Java maximum heap size for the Tomcat web server was increased. To apply the new value, restart the UDP Agent...
View ArticleUnable to create an Exchange 2013 scenario
Error Message:"Unable to get information of Exchange(Replica). Verify the Engine log and resolve the platform issues. Unable to configure the Replica's Exchange. Press "Finish" to exit and continue...
View ArticleMail for mail enabled public folders stops flowing after a switchover or...
Description: This article explains what to do if you have just started your scenario or switched over to your replica exchange server and now your mail enabled public folder mail is not...
View ArticleVirtual Standby build version mismatch
Error Message: The monitor server cannot be connected. Please ensure 1. Virtual Standby build version matches the Arcserve UDP agent version. 2. The network is unavailable Description: While adding...
View ArticleHow to uninstall CA arcserve UDP components
Description : This document describes the steps to uninstall CA Arcserve UDP components Solution Go to Control Panel -> Programs -> Uninstall a program Click on arcserve Unified Data...
View ArticleClient Agent for Windows install failed with return error code 1072365566
Description: When trying to install Client Agent for Windows and Diagnostic Utility on a remote server, Diagnostic Utility gets installed but unable to install Client Agent for Windows. (Please refer...
View ArticleArcserve RHA syncs/replicates temporary sql databases that reside on a...
Description: You may have discovered that Arcserve RHA is syncing/replicating your temporary sql databases that reside on a mounted volume. RHA by default excludes temporary SQL databases (tempdb)...
View ArticleImportant steps to take after upgrading to Arcserve RHA 16.5.3 for your...
Description: For those of you running hyper-v scenarios who have just upgraded from a previous version or service pack to the latest 16.5 SP3 (16.5.3) there are a couple important steps you should take...
View ArticleDifferent versions of VDDK included in ARCserve Backup and ARCserve D2D
Below table shows , the version of VDDK framework included within ARCserve Backup and ARCserve D2D: CA ARCserve Backup Version CA ARCserve D2D VMware VDDK Version...
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