Quantcast
Browsing all 1513 articles
Browse latest View live

AE50015 - Backup failed. (Microsoft SQL Server Error 9987 (ODBC State ="37000")

Product name : ARCServe backup SQL Version   :  SQL 2005 Error Message :  AE50015 - Backup failed. (Microsoft SQL Server Error 9987 (ODBC State ="37000"): [Microsoft][ODBC SQL Server Driver][SQL...

View Article


Unable to set the super user group to set up Delegated user group Upon...

Description: Unable to set the super user group to set up delegated Permissions upon applying the ACL based authentication license for RHA. Error Message: Local Group account CA ARCserve RHA Users is...

View Article


Can RHA replicate data which is encrypted by a third party software?

Description: Can ARCserve RHA replicate data which is encrypted by a third party software? Solution: There are many different types of encryption and security software out there and depending on how...

View Article

Exchange document level unable to expand or the backup job fails with AE9609...

Problem:  Exchange document level unable to expand or the backup job fails with either of below error message. AE9609 : A necessary Exchange service is not running. Please start the related service on...

View Article

NDMP DAR Restore of single files are too slow

Description: NDMP DAR RESTORE OF SINGLE FILES ARE TOO SLOW Limitation: Backing up too many inodes (data structures on unix based OS) in a single stream will slow down DAR restores. This is an expected...

View Article


SQL, Exchange and Lync transaction log could not longer deleted after...

Description: Since applying the following MS KB 3000853 to different server it is no longer possible to truncate the transaction logs for SQL, Exchange and Lync.  Solution: Please apply new KB 3000853...

View Article

Arcserve RHA Software Update cannot be applied after MS Security Update...

Description: CA Arcserve RHA Software Update cannot be applied after MS Security Update KB2918614. This happen for Windows 2003 Operating System only Details: Windows 2003 Server Up to date + KB2918614...

View Article

AE0577 AE0580 Failed to backup the virtual machine

Description: Backup fails for a single VM with the following error messages: AE0577 failed to backup the virtual machine AE0580 failed to backup the virtual machine Environment details: ESXi 4.1,Esxi...

View Article


BMR on arcserve D2D for Linux

Description: How to do a successful BMR for ARCserve D2D for Linux. Solution: Folowing are the steps to run BMR for ARCserve D2D for Linux. Prerequistes : Make sure you have got  mkisofs tool installed...

View Article


USB Keyboard not responding after booting the BMR ISO

Description: After creating the BMR ISO image on booting the image, the keyboard (USB) stops responding. Solution: While doing a BMR two things are to be considered: 1. Inclusion of drivers while...

View Article

CA_DEVMGR: Connect to ARC serve database failed

Error Message: ca_devmgr: Connect to CA ARCserve Backup database failed. Description: When we are trying to run the ca_devmgr utility to perform tasks like purge, erase etc. for a disk based device...

View Article

仮想ディスクのサイズを拡張した後にCBTが正常に機能せず、データがバックアップできない可能性がある

◆ 概要 本文書では、ブロック レベルの変更トラッキングが正常に機能せず、仮想ディスクの誤った使用データ...

View Article

How to use an FSHA scenario when the master host is in the Amazon cloud EC2

Description: If you have used our full system replication scenario (FSHA) you know that it requires you to run a bare metal recovery wizard on the master and generate a .ISO file to boot the master off...

View Article


ER05018 Cannot retrieve Virtual Platform information due to invalid username...

Error Message: ER05018 Cannot retrieve Virtual Platform information due to invalid username or password, please run (ws_p2v_log_in_setting) on replica (replica hostname) engine to reset the...

View Article

Failed to merge session range X. (Range=[xx~yy]. EC=[0xa1000057]) The Merge...

Error Message: The Merge job failed. Failed to merge session range X. (Range=[xx~yy]. EC=[0xa1000057]) The previous merge job was incomplete and will resume from 0%. or The merge job failed at 33%....

View Article


Failed to generate File System Catalog for arcserve D2D for Windows

Error Message: Failed to map an index block to the correct volume block. An IndexAlloc Error has occurred. Cannot locate VCN. (VCN=[virtual cluster number]) Failed to generate catalog file for Volume...

View Article

Failed to generate File System Catalog for arcserve UDP for Windows

Error Message: Failed to map an index block to the correct volume block. An IndexAlloc Error has occurred. Cannot locate VCN. (VCN=[virtual cluster number]) Failed to generate catalog file for Volume...

View Article


RPS Datastore data will not physically removed from disk / share when the...

Description: When a Datastore will be deleted in the arcserve UDP Web UI the physically stored data on disk / share will not be deleted too. Solution: This is an expected behavior. The physical...

View Article

レプリケーション モードの「オンライン」、「スケジューリング」、「定期的」の違い

本サイトの情報については新サイトを参照ください。 ◆ 旧文書番号 023010070 ◆ 詳細内容 [質問] レプリケーション...

View Article

ウイルス スキャン ソフトの除外設定について

本サイトの情報については新サイトを参照ください。 ◆ 旧文書番号 024010036 ◆ 概要 本文書では、ウイルス スキャン...

View Article
Browsing all 1513 articles
Browse latest View live