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RHA manager is acting slow or unresponsive

May 28, 2015, 11:14 am

Description: If you have many scenarios and some or all of them have a large number of events growing in the event pane you may start to have issues with the control service performing operations. If...

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Hyper-v switchover/switchback fails with ER00326 Database is down: False....

May 28, 2015, 11:29 am

Error Message: ER00326 Database is down: False. Stopping.. ER00319 Switchover is failed. Please contact System Administrator to correct the problem. After that, please use Recover Active Server to...

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Starting the backwards HA scenario with DNS redirection causes a duplicate...

May 28, 2015, 11:30 am

Description: If you are active on the replica and trying to start your backwards HA scenario to sync back to the master you may run into an issue where a duplicate DNS a-record for the master gets...

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Assured recovery for Hyper-v scenarios is failing with errors ER00372 & ER00388

May 28, 2015, 11:30 am

Description: If you replicate multiple Hyper-v VMs to the same replica Hyper-v host and you run multiple AR tests at the same time you may receive errors like this: ER00372, message: Unable to check...

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Not all changes tracked when users make updates to files using a command...

May 28, 2015, 11:31 am

Description: Firstly, this issue issue can occur if you disable SMB2 on the master using a registry key (a customer had done this because SMB2 caused issues with their print servers). For more...

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After upgrading RHA users can no longer open the network mappings settings...

May 28, 2015, 11:31 am

Description: If you have just upgraded RHA to 16.5.4 from an earlier version/service pack you may now not be able to open the network mappings sections of your full system (FSHA) scenario. These 2...

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After Exchange switchover users are prompted to authenticate when opening...

May 28, 2015, 11:31 am

Description: If you have just performed an Exchange switchover and now when opening outlook you are prompted to authenticate and it fails this is more than likely an issue with the servers SPNs...

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アップグレード中にシステムドライブの一部ファイルが削除される

May 28, 2015, 5:25 pm

本サイトの情報については新サイトを参照ください。 ◆ 旧文書番号 021012321 ◆ 概要本文書では、アップグレード中にシステム...

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CA ARCserve Backup を r12.5 から r15 へアップグレードする際に、Microsoft SQL Server 2005...

June 1, 2015, 12:51 am

本サイトの情報については新サイトを参照ください。 ◆ 旧文書番号 021012431 ◆ 概要本文書では、CA ARCserve Backup を r12.5 から r15...

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各エージェントが使用するポートについて

June 1, 2015, 1:12 am

本サイトの情報については新サイトを参照ください。 ◆ 旧文書番号 021012512 ◆...

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How to gather arcserve RHA log from the Linux\Unix Platform

June 4, 2015, 8:44 am

Description:How to gather CA ARCserve RHA log from the Linux\Unix Platform Solution: 1) Log in to the non windows platform as root 2) Change the working dir to CA ARCserve Home Dir. i.e....

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