ER00059 : Unable to create undo file for remove event
Error Message: ER00059 : Unable to create undo file for remove event x:/Store/Stream/Product/123.xls[C:/Program Files/CA/ARCserve RHA/Engine...
View ArticleCA ARCserve Backup support with Amazon EC2 VMs
CA ARCserve Backup support with Amazon EC2 VMs CA ARCserve Backup r16.5 can be installed and configured in Amazon EC2 VMs and below ARCserve components are supported. ARCserve Backup server (Base)...
View ArticleUnable to connect SQL Server Database (issue with MSFC plug-in)
Error Message: Unable to connect SQL Server Database (on SQL Cluster scenario) Description: During SQL scenario creating on Windows Cluster while auto-discovery of the databases you will get an error...
View ArticleHow to add virus scan in a Job ?
Description: If running a backup job and want to add virus scan and the related action to the effected files follow the below process 1) Open ARCserve manager click on quickstart-> backup and then...
View ArticleHow To Mount a D2D Recovery Point to a drive letter (volume) or an empty NTFS...
Description: Mount Recovery Point provides the ability to mount a recovery point to a drive letter (volume) or an NTFS folder, to view, browse, copy, or open the backup files directly in Windows...
View Article“Trashbox” when the backup destination for the D2D backups is a Buffalo NAS...
“Trashbox” when the backup destination for the D2D backups is a Buffalo NAS device. Products: Arcserve D2D R15, R16, R16,5 , Arcserve D2D OnDemand R16 Description: Arcserve D2D backup having target as...
View ArticleAcrobat does not allow connection to rmdmdownloads.ca.com
Error Message: Acrobat does not allow connection to rmdmdownloads.ca.com Description: When you click on the dowload ISO or ZIP on the pdf download page you would get the above message. This is caused...
View ArticleD2D SQL Database Backup Fails with error "The writer "SqlServerWriter" has...
Product:- CA ARCserve D2D r16.0, 16.5 Description:- SQL Database Backup fails with Warning message: - The writer "SqlServerWriter" has been skipped during the backup process because it is in an error...
View ArticleWhat's new in ARCserve RHA r16.5 SP1
Description: This document provides information about What's new in ARCserve RHA r16.5 SP1.
View ArticleWR00265 Network traffic is not directed to sql02, host name is not sql02dr,...
Error Message: WR00265 Network traffic is not directed to sql02, host name is not sql02dr, probably switchover occured Description: In this case the customer's SQL HA scenario was working fine with dns...
View ArticleAE0465 CA ARCserve Replication scenario is not in replication state
Error Message: AE0465 CA ARCserve Replication scenario is not in replication state. Please retry backup when the scenario is in replication state. Description: There is a scenario created with Disaster...
View ArticleIncremental/Differential Backups getting Slow Throughput After upgrading to...
Environment details:- Version\Build of Product : R16.5 Version\Build of Agents\Options : 7106 OS Version on Backup Server86) : Windows Server 2008 R2 Standard SP1 Description: ...
View ArticleIs there a limitation to the number of volumes that can be attached to a...
When using CA ARCserve Replication and High Availability Full System HA scenarios care should be taken when setting up multiple scenarios to a single virtual appliance. The table below outlines the...
View ArticleDoes CA ARCserve Central Host-Based VM Backup support VMware vCenter Server...
Products: CA ARCserve Central Host-Based VM Backup r16.0 , r16.5 Description: Does CA ARCserve Central Host-Based VM Backup support VMware vCenter Server Appliance? Solution: CA ARCserve Central...
View ArticleDoes CA ARCserve Central Virtual Standby support conversion of systems with...
Products: CA ARCserve Central Virtual Standby r16.0, r16.5 Description: Does CA ARCserve Central Virtual Standby support conversion of systems with UEFI Partitions? Solution: Currently CA ARCserve...
View ArticleTroubleshooting Checklist on Exchange Database Level Backup/Restore
Troubleshooting Checklist on Exchange Database Level Backup/Restore: 1. Please check for the compatibility of CA ARCserve Backup Agent for Microsoft Exchange CA ARCserve Backup - Compatability Matrix...
View ArticleThe RHA engine installation fails at the registering service part and rolls...
Description: You try to install the Arcserve RHA engine service and at the very end of the installation where it is registering the service it fails and then rolls back all the changes it made and you...
View ArticleExchange Agent: Unable to browse Document Level and as a result backup failed...
Error Message:“AE9609 A necessary Exchange service is not running. Please start the related service on the Exchange server manually.” Description: Exchange Agent: the Exchange Agent Document Level is...
View ArticleTapecopy RAW RESULT OF QUERY - NOTE: NOT PRUNED FOR INVALID TAPES when use...
ARCserve for windows 16.5 tapecopy and 16sp1 with T51H025 Description: Tape copy with –qPreview log shows : ************************************************* *RAW RESULT OF QUERY* ...
View ArticleARCserve D2D backup fails with IndexAlloc, Invalid index allocation header...
Error Message: CA ARCserve D2D backup job fails with one of the following error message -Failed to map an index block to the correct volume block. An IndexAlloc Error has occurred. Cannot locate VCN....
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