Failed to write to virtual disk. System error=[The specified network name is...
Error Message: Failed to write to virtual disk. System error=[The specified network name is no longer available. (64)]. Description: ARCserve D2D backup fails with the error "Failed to write to virtual...
View ArticleD2D - Slow backup to Remote Destination configured as a Direct Attached...
Problem: The D2D backup records a low throughput where the remote destination is a DAS - Direct attached Storage. The D2D backup run to a local destination yields a good throughput. D2D Backup To...
View ArticleARCserve D2D Backup or Merge fails with Error Code 1450 "Insufficient system...
Error Message: Failed to write to virtual disk. System error= [Insufficient system resources exist to complete the requested service. (1450)]. When there is backup or merge failure due to Insufficient...
View ArticleTroubleshoot ARCserve D2D Job or Web Service Crash Issues.
Description: Job crashes in ARCserve D2D during backup, restore, filecopy, catalog, merge, copy job. Sometimes Web Service crashes. When there is a job crash in ARCserve D2D during backup, restore,...
View ArticleEnabling Perfmonance Logs
Description: Troubleshooting performance issues quite often requires to enable performance logging. Below are the steps to collect the perfmon logs using the command line For example, if you want to...
View ArticleConsideration During The Installation Of CA ARCserve Exchange Agent In An...
Description: When installing of CA ARCserve exchange agent In an Exchange 2010 DAG Setup we need to make few considerations as what one is planning to protect database level or Document level and how...
View ArticleExchange Document level for a user mailbox Fail "AE9625 Fail to restore file "
Error Message: AE9625 Fail to restore file \\CAWEXCH01\dbaexsis\Mailbox Database 0617142467\40043c3f. Couldn't write data to server. Description: The Exchange Document level restore of the mailbox to...
View ArticleHyper-V Virtual Machine Backup Fail With "AE11054 Failed to write to Dir...
Error Message: AE11054 Failed to write to Dir Struct file. (EC=[112]) Description: During the Hyper-V RAW mode backup of VM's with option "allow file level restore" selected the backup might fail with...
View ArticleVMware VM Backup Fail With Error "E3392 Backup server TCP reconnection...
Error Message:"E3392 Backup server TCP reconnection timeout. (Network Error=10054)" Description: While doing a VMWare Virtual Machine backup it might fail with error "E3392 Backup server TCP...
View ArticleHow to recover a user mailbox of Exchange 2013 from RDB (Recovery Database)
Description: How to recover a user mailbox of Exchange 2013 which is restored to Recovery Database. NOTE: MS Exchange 2013 Document is supported since CA Arcserve Backup r16.5 Update 3. Please get it...
View ArticleFailed to install CA ARCserve Universal Agent (x64) component while upgrade.
While upgrading CA ARCserve Backup or any other agent, installation may fail on CA ARCserve Universal Agent (x64). Error Message: The installation of CA ARCserve Universal Agent (x64) is failed. Setup...
View Article"Unable to Execute Write for : The Process Cannot Access the File Because it...
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View ArticleThe ARCserve Hyper-V Configuration Tool fails "Unable to populate asvmware...
Error Message: The ARCserve Hyper-V Configuration Tool fails "Unable to populate asvmware table" Description: When using the ARCserve Hyper-V Configuration Tool to populate the VM's it might not be...
View ArticleHyper-V VM Backups from a different Domain fail with Error "E8533 The request...
Error Message: E8533 The request is denied by the agent. The username and/or password is invalid. (Node= (VM Name) @193.115.236.204) Description: From the Primary Backup server a Hyper-V File mode...
View ArticleUnable to add a VMWare Datastore NFS share to the Preferred Shares object in...
Description: Unable to add a VMWare Datastore NFS share to the Preferred Shares object in CA Arcserve Backup Source. While expanding the object it prompts for a security credential. After providing the...
View ArticleRandom VM Backup Failures With E3392 Running On ESX Environment.
Error Message: E3392 Backup server TCP reconnection timeout. (AGENT=(VM Name) @10.40.18.14 , Network Error=10054) Description: Random VM backup failures running on an ESX environment with error"...
View ArticleBackup Of The VM Fail after Failed to query value SSLCertificateVerify
Error Message: Backup Of The VM Fail after Failed to query value SSLCertificateVerify Description: There can be a scenario where in the virtual environment VM running in ESX (HTTPS is enabled and not...
View ArticleExchange Document level Hangs and Universal agent shows "Noncontinuable...
Description: We see that Exchange Document level job starts and later there is no activity the backup job goes into a hung state. The universal agent shows an exception. Secnario 1: On Exchange...
View ArticleCreation of Virtual Standby policy on Hyper V server fails
Description: Creation of Local or Remote Virtual Standby policy will fail as the Virtual Network/Switch is not configured in the Hyper-V server. Symptoms: 1) The Standby Virtualization Server is...
View ArticleMinimum Information required to troubleshoot BMR Problems.
Description: This document list the comprehensive information required to troubleshoot various problems related to Bare Metal Recovery (BMR). Solution: Source System (The node we are trying to...
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