VMware VM does Full disk backup has warnings AW0720 AW0589
Error Message: RAW and RAWIF mode backup of VM does Full disk backup and may have below...
View ArticleExchange | CA ARCserve Backup Account Permissions required for Exchange...
Title CA ARCserve Backup Account Permissions required for Exchange Database...
View ArticleAE11006 AW0553 VM RAW IF backup fails
Description: Backup fails with below error AE11006 & AW0553 when backing up VM Error Message: AW0553 Unable to create sub-session metadata for the volume C:. AE11006 Failed to map an index block...
View ArticleHow to add Linux Nodes manually for Backup using CA ARCserve D2D for Linux R16.5
Description: You can add Linux nodes so that you can backup those nodes to a backup storage location. Linux nodes are your machines that you want to backup. Solution: 1. Enter the URL of the D2D Server...
View ArticleThe RMAN crosscheck command
Description: The RMAN crosscheck command Description of the Oracle RMAN crosscheck command and its use in conjunction with the BrightStor ARCserve Oracle agent. Solution: Question: What is the function...
View ArticleHow to generate Job Status report for specific source hosts
Description: We have daily back up job status report however by default we do not have an option to specific host. Specific source host name. Hence to accomplish the task we need to use report writer....
View ArticleUnable to send email alerts in CA CA ARCserve Alert Manager
Description: When the CA ARCserve Alert Manager is configured to use SMTP as the methods and recepents. Below behaviour is seen: 1] The alerts are not sent after the job is completed. 2] When a test...
View ArticleHow to setup Alert manager using SMTP for CA ARCserve Backup?
Description: Alert Manager is a notification system that sends messages to people in your organization using various methods of communication. The information you communicate...
View ArticleE8535 | Windows Application log:- Product: CA ARCserve Backup Client Agent...
Title: Windows Application log:- Product: CA ARCserve Backup Client Agent for Windows Error 1306. Description: Following Errors can be Found:- ARCServe Activity Log: E8535 Failed to receive data from...
View ArticleE8535 |MAC OS|AE300012 W300012: (DecideShmBuf) Failed to get shared memory.
Error Message: Backup of MAC OS client machine fails with shared memory errors. E8535 Failed to receive data from the client agent. AE300012 W300012: (DecideShmBuf) Failed to get shared memory...
View ArticleE8535 | AW0190 AW0194 | Exchange Backup
Error Message: E8535 Failed to receive data from the agent. AW0190 incorrect job data type, look for 13 get 0 AW0194 incorrect job data type Description: Exchange backup fails...
View ArticleE8535 | Exchange 2010 DAG | - Error thrown on random on databases
Error Message: E8535 Failed to receive data from the agent Description: ARCserve Backup will throw error messages on random databases in an Exchange 2010 DAG Symptom: [Errors in active node app event...
View ArticleE8535 | Exchange 2010 SP1 | Database Failover During Backup
Error Message: E8535 Failed to receive data from client agent Description: During the Exchange Database backup if the Store is failing over and subsequently the backup job fails with error “E8535...
View ArticleE8535 | AW9621 preceded by AW9627 | Exchange 2010 | Document level backups...
Error Message Exchange 2010 Document Level Backup fail on random mailboxes with the following errors in both Exchange 2010 RTM and RTM+Service Pack 1: ARCserve Backup error...
View ArticleE8535 |VMWARE| Machines using VDDK Fails with this error
OLD Document ID: TEC504429 Error Message: E8535 Failed to receive data from the agent. Important: This document is applicable for CA ARCSERVE BACKUP AGENT FOR VIRTUAL MACHINES: 12.5 &...
View ArticleE8535|VMWARE|VDDK Upgrade from VDDK 1.1.1 -> VDDK 1.2
Important: This document is applicable for CA ARCSERVE BACKUP AGENT FOR VIRTUAL MACHINES: 12.5 & 15.0 only Document ID: TEC531728 Error Message: Backups of VMs failing with...
View ArticleTroubleshooting checklist for generic error "E8535 Failed to receive data...
Error Message E8535 Failed to receive data from the client agent. (ADDRESS= (DNS (IP...
View ArticleTroubleshooting Exchange Document Level error AE9603 and AW9627 on Exchange 2010
Product: CA Arcserve Backup r15, r15 SP1, r16, r16 SP1 Exchange 2010 Error Message:"AE9603 Agent is not able to enumerate the storage group, database or mailbox" followed by warning AW9627 "No item was...
View ArticleHow to set Agent for Virtual Machine in Debug and what Logs to be collected...
Description: The log files listed in this document can help an ARCserve administrator determine the root cause for several VM backup failures. Solution: Important: Make sure that your environment is...
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