SQL Restore Freeze and receive error E8522 Failed to receive data from the...
Error Message: Restore Operation Failes with "E8522 Failed to receive data from the agent." Description: SQL Restore starts fine and data starts transferring. However, it will freeze the restore at any...
View ArticleLotus Domino - Overview and common Backup issue
This troubleshooting document gives an overview of 1. Lotus Domino. 2. Lotus Domino Clients. 3. How Transaction logs works? 4. Common problems seen during backup of the Lotus Domino database. ...
View ArticleOverview of VMware VDDK and Troubleshooting Snapshots
The document attached has the following topics covered: 1. Overview of VDDK 2. Different Backup modes available within CA ARCserve Backup Agent for Virtual Machine - VMware. 3. Overview of Backup...
View ArticleVM Agent | Backup | VMWare - VM backup fails with AE0577 AE0580
Error AE0577 Failed to create Virtual Machine Snapshot for the VM [VM01] on ESX/VC server [VC01]. ...
View ArticleVMware - Virtual Disk Transport Methods
Product Version: 15.0, 16.0, 16.5 escription Virtual Disk Transport...
View ArticleVM Agent | AW0550 Unable to connect to the VM agent. File-level restore will...
Error Message AW0550 Unable to connect to the VM agent. File-level...
View ArticleHow to update VDDK installation for Agent for Virtual Machines
Description: How to change the VMware Virtual Disk Development Kit (VDDK) version on Vmware proxy...
View ArticleSteps to change name of ARCserve Backup Server in "ARCserve RHA - Backup...
Description: This document demonstrates how to change the Backup Server Name in a "ARCserve RHA - ARCserve Backup Integration Scenario". After creating the "ARCserve RHA - ARCserve Backup Integration...
View ArticleEnabling Install logs for CA ARCserve RHA
Description: How to enable logging while installing CA ARCserve RHA Solution: The below steps demonstrates how to enable logging (in (v) Verbose output) while installing CA ARCserve RHA Using the...
View ArticleConflict with QuickBooks Pro application and CA ARCserve Backup Agent for...
Description: On having CA ARCserve Backup Agent for Open Files and QuickBook Pro 2013 application running on the same box at that time, the QuickBooks data will not be accessible from the remote...
View ArticleBackup and Recovery-Exchange 2010 DAG
Description: This document can be used as a reference for troubelshooting Backup/ Recovery of Exchange 2010. The troubleshooting in this document pertains to the steps to be done on the environment...
View ArticleHow to check if equivalency exists for the Oracle user on the Linux Oracle...
Document ID: TEC480989 Title: How to check if equivalency exists for the Oracle user on the Linux Oracle Server Description: After creating the caroot...
View ArticleAE0521 VM Mount operation failed
Error Message: AE0521 VM Mount operation failed for VM hostname: . For more information refer ca_vcbpopulatedb.log available in the client agent home directory. Description: This is a generic error...
View ArticleFAQ: During V2P recovery, unable to select the "Latest State" for recovery
Description: While performing a V2P recovery from a VMware Standby Virtual Machine, the following error is seen: Solution: In order to perform V2P recovery from the Latest State, the Standby Virtual...
View ArticleCentral Virtual Standby - possible scenarios and considerations
Description: Central Virtual Standby - possible scenarios and considerations are provided below. Solution: Virtual Standby Source: Virtual Standby Source can be the following:- ...
View ArticleFAQ: Driver injection phase not appearing in the BMR logs
Description: During BMR, driver injection takes place during the last phase. If the logs are not collected from the last screen, they will be incomplete and will not contain information about the...
View ArticlePre-requisites for restoring data from D2D recovery points.
Description: Pre-requisites for restoring data from D2D recovery points. Review the Restore Pre-requisites and Considerations. Solution: The following link provides information related to...
View ArticleHost Based Backup policies can no longer be deployed after applying Update 7
Error Message: Unable to apply CA ARCserve Central Host Based VM Backup settings to proxy 'proxyservername' (Error occured duing process request. Please try again.) Description: After applying Update 7...
View ArticleUnderstanding and Troubleshooting Problems with Ports
Description: This document descrbes about the ports used in the system and how to find the state of the ports opened in the system. Solution: Please refer to attached Understanding and Troubleshooting...
View ArticleReplica Integrity Test on Exchange Scenario fails
Error Message: Replica Integrity Test on Exchange Scenario fails. User not able to mount the database also when the user stop the scenario and try to mount the exchange database on the Replica...
View Article