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ER00059 : Unable to create undo file for remove event

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Error Message: ER00059 : Unable to create undo file for remove event x:/Store/Stream/Product/123.xls[C:/Program Files/CA/ARCserve RHA/Engine...

CA ARCserve Backup support with Amazon EC2 VMs

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CA ARCserve Backup support with Amazon EC2 VMs CA ARCserve Backup r16.5 can be installed and configured in Amazon EC2 VMs and below ARCserve components are supported. ARCserve Backup server (Base) Primary and Member...

Unable to connect SQL Server Database (issue with MSFC plug-in)

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Error Message: Unable to connect SQL Server Database (on SQL Cluster scenario) Description: During SQL scenario creating on Windows Cluster while auto-discovery of the databases you will get an error message "Unable to connect SQL...

How to add virus scan in a Job ?

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Description: If running a backup job and want to add virus scan and the related action to the effected files follow the below process  1) Open ARCserve manager click on quickstart-> backup  and then click global...

How To Mount a D2D Recovery Point to a drive letter (volume) or an empty NTFS folder

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Description: Mount Recovery Point provides the ability to mount a recovery point to a drive letter (volume) or an NTFS folder, to view, browse, copy, or open the backup files directly in Windows Explorer. Note: For CA ARCserve Central...

“Trashbox” when the backup destination for the D2D backups is a Buffalo NAS device. “Trashbox” when the backup destination for the D2D backups is a Buffalo NAS device.

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“Trashbox”  when the backup destination for the D2D backups is a Buffalo NAS device. Products: Arcserve D2D R15, R16, R16,5 , Arcserve D2D OnDemand R16 Description: Arcserve D2D backup having target as shared folder...

Acrobat does not allow connection to rmdmdownloads.ca.com

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Error Message: Acrobat does not allow connection to rmdmdownloads.ca.com Description: When you click on the dowload ISO or ZIP on the pdf download page you would get the above message. This is caused by Acrobat due...

D2D SQL Database Backup Fails with error "The writer "SqlServerWriter" has been skipped during the backup process because it is in an error status".

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Product:- CA ARCserve D2D r16.0, 16.5 Description:- SQL Database Backup fails with Warning message: - The writer "SqlServerWriter" has been skipped during the backup process because it is in an error status. Status of the SQL...

What's new in ARCserve RHA r16.5 SP1

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Description: This document provides information about What's new in ARCserve RHA r16.5 SP1.

WR00265 Network traffic is not directed to sql02, host name is not sql02dr, probably switchover occured

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Error Message: WR00265 Network traffic is not directed to sql02, host name is not sql02dr, probably switchover occured Description: In this case the customer's SQL HA scenario was working fine with dns redirection enabled, once...

AE0465 CA ARCserve Replication scenario is not in replication state

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Error Message: AE0465 CA ARCserve Replication scenario is not in replication state. Please retry backup when the scenario is in replication state. Description: There is a scenario created with Disaster Recovery and...

Incremental/Differential Backups getting Slow Throughput After upgrading to R16.5 Buil 7106

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Environment details:- Version\Build of Product        : R16.5 Version\Build of Agents\Options : 7106 OS Version on Backup Server86)  : Windows Server 2008 R2 Standard SP1 Description: ...

Is there a limitation to the number of volumes that can be attached to a virtual appliance when using CA ARCserve Replication and High Availability Full System HA scenarios?

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When using CA ARCserve Replication and High Availability Full System HA scenarios care should be taken when setting up multiple scenarios to a single virtual appliance.  The table below outlines the limits to the number of disk volumes that...

Does CA ARCserve Central Host-Based VM Backup support VMware vCenter Server Appliance?

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Products: CA ARCserve Central Host-Based VM Backup r16.0 , r16.5 Description: Does CA ARCserve Central Host-Based VM Backup support VMware vCenter Server Appliance? Solution: CA ARCserve Central Host-Based VM Backup...

Does CA ARCserve Central Virtual Standby support conversion of systems with UEFI Partitions?

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Products: CA ARCserve Central Virtual Standby r16.0, r16.5 Description: Does CA ARCserve Central Virtual Standby support conversion of systems with UEFI Partitions?  Solution: Currently CA ARCserve Central Virtual...

Troubleshooting Checklist on Exchange Database Level Backup/Restore

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Troubleshooting Checklist on Exchange Database Level Backup/Restore: 1. Please check for the compatibility of CA ARCserve Backup Agent for Microsoft Exchange CA ARCserve Backup - Compatability Matrix 2. Please check and...

The RHA engine installation fails at the registering service part and rolls back all the changes

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Description: You try to install the Arcserve RHA engine service and at the very end of the installation where it is registering the service it fails and then rolls back all the changes it made and you can't install the...

Exchange Agent: Unable to browse Document Level and as a result backup failed with error AE9609

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Error Message:“AE9609 A necessary Exchange service is not running. Please start the related service on the Exchange server manually.” Description: Exchange Agent: the Exchange Agent Document Level is unable to browse and if...

Tapecopy RAW RESULT OF QUERY - NOTE: NOT PRUNED FOR INVALID TAPES when use -qPreview

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ARCserve for windows 16.5  tapecopy and 16sp1 with T51H025 Description: Tape copy with –qPreview log shows  : ************************************************* *RAW RESULT OF QUERY* ...

ARCserve D2D backup fails with IndexAlloc, Invalid index allocation header signature error or File System related errors.

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Error Message: CA ARCserve D2D backup job fails with one of the following error message -Failed to map an index block to the correct volume block. An IndexAlloc Error has occurred. Cannot locate VCN. (VCN=[virtual cluster...
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