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Description: How to change the VMware Virtual Disk Development Kit (VDDK) version on Vmware proxy...

Description: This document explains if there is a way to run a scheduled scenario without loading RHA driver on the master. Solution: Yes, CA ARCserve RHA 16.5 has a new parameter to run the scheduled scenarios without...

Symptom / Resolution: A security vulnerability has been identified in ARCserve D2D when using Lite-Integration with ARCserve Backup. To resolve this problem please contact support for the appropriate fix: r16.0 –...

Error Message AW0550 Unable to connect to the VM...

Description: While doing a Restore by CA Arcserve D2D you perhaps encounter some files are skipped. The below list show a bunch of System files and directories that are skipped from restore by...

Description: The following examples demonstrate some search operators you can use:"some words" , other examples "r16.5" , "windows 2008" Find rows that contain the exact phrase 'some words' (for example, rows that...

Error Message: Event ID :: ED00192 Message :: Journal rotate operation failed ( c000009a ) Description: The above error...

Error Message: ER06006 Can't mount the disk Description: This error occurs when running a Full System HA Scenario, this happens when the disk is not able to be mounted and you will not be able to run the scenario. ...

Error Message: E3722: Unable to connect to group in 30 minutes. Abort the job... (GROUP=*) Description: When the backup job is triggered the status show as waiting for target and after 30 mins the backup job fail with...

ARCserve for windows 16.5 tapecopy and 16sp1 with T51H025 Description: Tape copy with –qPreview log shows : ************************************************* *RAW RESULT OF QUERY* ...

Description: Unable to see the tabs in Central Protection Manager Navigation bar Environment Details: Product : CA ARCserve Central Protection Manager Version : 16.5.843 Operating system : windows 2008 r2...

Description: The permissions required for Central Host Based Application is provided below. Solution: From the Central Host Based Application, discovering nodes From ESX - use "root" account From Virtual...

Description: Permissions required for the account that will deploy D2D remotely from the Central Protection Manager Solution: The account being used to install D2D should be member of the local administrators...

Description: When you perform a full backup of a client computer, specific disaster recovery information is generated for that computer. This information is stored on the backup server and is used to create the disaster recovery media to...

Component: CA ARCserve Agent For Virtual Machines Version: 12.5 , 15.0 , 16.0,...

Description: When trying to backup multiple virtual machines from multiple Hyper-V hosts using iSCSI transportable snapshots. The Hyper-V hosts are within one failover cluster and using Cluster Shared Volumes (CSV) to host multiple virtual...

Products: CA ARCserve D2D : R16.5 Description: Can CA ARCserve D2D be used to protect Unix based system which are running in Physical Servers and Microsoft Hyper-V guest Virtual Machines? Solution: Currently,...

Description: You try to install the Arcserve RHA engine service and at the very end of the installation where it is registering the service it fails and then rolls back all the changes it made and you can't install the...

Error Message:"1152 error extracting c:\docume~1\admin~1\locals~1\temp\1\ to the temporary location" Description: You are trying to install the Arcserve RHA engine or control service and receive error 1152 during the...

Error Message:“Unable to apply virtual conversion setting to node xx (Hyper v does not support protecting source that contain disks that are greater than 2 terabytes. Policy deployment will fail” Description: CA...

How to update VDDK installation for Agent for Virtual Machines

Can a scheduled scenario be run without loading RHA driver?

Security Vulnerability

VM Agent | AW0550 Unable to connect to the VM agent. File-level restore will not be available. (VM agent=[VM name])

SystemFiles that are skipped by CA Arcserve D2D during Restore procedure

Expand or narrow your search using these examples

Journal rotate operation failed ( c000009a )

ER06006 00 Error Test01 01/01/2013 00:00:00 AM Can't mount the disk C:\Test\Test_00\Test.vhd

E3722 Unable to connect to group in 30 minutes. Abort the job... (GROUP=*)

Tapecopy RAW RESULT OF QUERY - NOTE: NOT PRUNED FOR INVALID TAPES when use -qPreview

Unable to see the tabs in Central Protection Manager Navigation bar

FAQ: Permission Required for Central Host Based VM

FAQ:Permission Required for deploying D2D from Central Protection Manager

AW0206 Failed to generate disaster recovery files

VMware : Agent for Virtual machine backup modes

Backup Multiple Virtual Machines from Multiple Hyper-V Hosts using ISCSI transportable snapshots

Is CA ARCserve D2D supported in protecting Unix based Operating Systems.

The RHA engine installation fails at the registering service part and rolls back all the changes

Error 1152 while trying to install the Arcserve RHA control service or engine service

Unable to apply Virtual Conversion error in CA ARCserve Central Virtual Standby