D2D deployment via Central Protection Manager fails - Initialization failed - Setup cannot start CheckProdInfo.exe

August 20, 2013, 5:41 am

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Description: The environment is Central Protection Manager - CPM 16 Update 8 on Windows 2008 R2. Deployment of D2D to remote nodes fails as follows: Error Message: The following logs need to be...

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"0xc0190005" error when you enable a task in Task Scheduler in Windows Server 2008 SP2

August 20, 2013, 8:30 pm

≫ Next: Does CA ARCserve Replication and High Availability products support Database Availability Groups (DAG)?

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Product: CA ARCserve D2D Applicable Version: CA ARCserve D2D r16.0, r16.0 update 7, r16.5 Symptom: D2D software was installed on  Windows Server 2008 Service Pack2(sp2), the boot volume exactly is a dynamic volume ...

Does CA ARCserve Replication and High Availability products support Database Availability Groups (DAG)?

August 21, 2013, 6:02 am

≫ Next: AW0004 Failed to open file RC=110

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Description: Does CA ARCserve Replication and High Availability support Database Availability Groups (DAG)? Solution: CA ARCserve Replication and High Availability does not support Database Availability Groups (DAG)

AW0004 Failed to open file RC=110

August 23, 2013, 12:26 pm

≫ Next: Server Error in '/' Application. ------------------------------------------------------------------------------ -- The resource cannot be found. Description: HTTP 404. The resource you are looking for (or one of its dependencies) could have been removed, had its name changed, or is temporarily unavailable. Please review the following URL and make sure that it is spelled correctly. Requested URL: /ws_co/ws_gui.application

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Error Message: AW0004 Failed to open file . RC=110, The system cannot open the device or file specified. Description: VMware VM backup fails with AW0004 warnings Refer Logs with the current time stamp Default Client...

Server Error in '/' Application. ------------------------------------------------------------------------------ -- The resource cannot be found. Description: HTTP 404. The resource you are looking for (or one of its dependencies) could have been removed, had its name changed, or is temporarily unavailable. Please review the following URL and make sure that it is spelled correctly. Requested URL: /ws_co/ws_gui.application

August 28, 2013, 6:16 am

≫ Next: In R16 SP2 & above build of RHA : Unable to create Shadow Copy; retrying...

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Description: When you click on "Scenario management" link from overview page; following error is encountered on the webpage: Server Error in '/' Application. The resource cannot be found. Description: HTTP...

In R16 SP2 & above build of RHA : Unable to create Shadow Copy; retrying...

August 28, 2013, 6:18 am

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Error Message: In R16 SP2 & above build of RHA : Unable to create Shadow Copy; retrying... Solution: CA ARCServe RHA R16 SP2 & above versions when clients are running "Block syncnornization"& might encounter an error...

How to get out of Host Maintenance forcefully without a reboot?

August 28, 2013, 6:20 am

≫ Next: Unable to access Public Folders via Outlook or Outlook Web Access (OWA) after doing an Exchange switchover

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Description: How to get out of Host Maintenance forcefully or without a reboot? Solution: If you started Host Maintenance job and you want to complete the task without rebooting the server or you want to reschedule the...

Unable to access Public Folders via Outlook or Outlook Web Access (OWA) after doing an Exchange switchover

August 28, 2013, 7:14 am

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Description: Unable to access Public Folders via Outlook or Outlook Web Access (OWA) after doing an Exchange switchover Solution:    Open the Exchange Management Console. ...

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Precaution to be taken before decommissioning a Virtual Machine Proxy Server

August 28, 2013, 7:50 am

≫ Next: How to Configure the UI Timeout Duration ?

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Description: There are instances where a need arises to decommission a VM Proxy Server(VCenter/ESX) with the ARCserve Backup Agent for Virtual Machines installed. Using a Proxy Server, ARCserve Backup stores information in its...

How to Configure the UI Timeout Duration ?

August 28, 2013, 10:54 am

≫ Next: How to change the Port Number of the CA ARCserve D2D for Linux R16.5 Server.

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Description: How to Configure the UI Timeout Duration ? Solution: You can configure the webserver configuration file so that you are logged out of the UI when the UI is inactive. After you configure the file, if you do not...

How to change the Port Number of the CA ARCserve D2D for Linux R16.5 Server.

August 28, 2013, 10:56 am

≫ Next: Configure Oracle agent on Unix / Linux Platforms

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Description: By default CA ARCserve D2D for Linux uses port 8014 for TCP protocol. If the 8014 port number is used by other application, CA ARCserve D2D for Linux will not function properly. In such situations, you must change the CA...

Configure Oracle agent on Unix / Linux Platforms

August 28, 2013, 11:02 am

≫ Next: IR00042 Number of open files (1024) exceeds the limit

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Description This document explains how to configure the oracle agent on Linux / Unix platforms Solution After installing the agent, you must run the orasetup program to configure the oracle agent.  To run the...

IR00042 Number of open files (1024) exceeds the limit

August 28, 2013, 11:16 am

≫ Next: How to enable the CA ARCserve RHA Application coredump on Unix

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Error Message: "IR00042 Number of open files (1024) exceeds the limit" Description: During synchronization or replication you receive this error for a Windows server Solution: This error/issue is resolved with...

How to enable the CA ARCserve RHA Application coredump on Unix

August 28, 2013, 11:19 am

≫ Next: How to create CA ARCserve D2D policies in Central Protection Manager

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Description: How to generate CA ARCserve RHA (ws_rep) core dumps, its location, and  naming convention on AIX. Solution: The steps below can be used to collect an application coredump on AIX.  This is to be used in...

How to create CA ARCserve D2D policies in Central Protection Manager

August 29, 2013, 12:21 am

≫ Next: How to purge data migrated to Cloud

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Description: This article provides information on how to create D2D policies in CA ARCserve Central Protection Manager version 16.5. Solution: From the CA ARCserve Central Protection Manager home page, click Policies on the...

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How to purge data migrated to Cloud

August 29, 2013, 12:25 am

≫ Next: ER00033 Unable to open file C:/$$xo-volume

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Description: This should help you to manage the space alloted on the cloud for storing the backup. ARCserve backup application can automatically purge the backup after certain period of time. SOLUTION : Follow the steps and...

ER00033 Unable to open file C:/$$xo-volume

August 29, 2013, 5:22 am

≫ Next: ER09401 The user name or password is wrong, the scenario will stop automatically(Please check scenario/host credentials under Properties->Replication->User Credential(s)

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Error Message:  "ER00033  Unable to open file C:/$$xo-volume"  ....  "The system cannot find the file specified.(2), #open files=0" Description:  You are running a full system scenario and you...

ER09401 The user name or password is wrong, the scenario will stop automatically(Please check scenario/host credentials under Properties->Replication->User Credential(s)

August 29, 2013, 5:25 am

≫ Next: Unable to check SQL state: Unable to connect to SQL Server 'servername'. [Microsoft][ODBC SQL Server Driver]Login timeout expired

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Error Message:  ER09401 "The user name or password is wrong, the scenario will stop automatically(Please check scenario/host credentials under Properties->Replication->User Credential(s)." Description:  The...

Unable to check SQL state: Unable to connect to SQL Server 'servername'. [Microsoft][ODBC SQL Server Driver]Login timeout expired

August 29, 2013, 5:30 am

≫ Next: W6500 Client connect to tape failed

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Error Message:"Unable to check SQL state: Unable to connect to SQL Server 'servername'. [Microsoft][ODBC SQL Server Driver]Login timeout expired" Description: The customer runs an assured recovery test in their SQL HA scenario...

W6500 Client connect to tape failed

September 3, 2013, 3:20 am

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Error Message: W6500 Client connect to tape failed with thousands of slots in the same device group or anyway tape enumeration too long. The document applies to ARCserve r16 and above with big tape libraries or VTLs. Description:...