Data Migration Performance Is Slow
Description: During the course of the data migration of staging job configured to FSD ( Flile System Device) Or Dedupe (Deduplication Device) we might experience slow performance. However, the backup...
View ArticleHow to Check or Change the Microsoft SQL Server Authentication Method
Description: How to Check or Change the Microsoft SQL Server Authentication Method Solution: To check or change the Microsoft SQL Server authentication method for SQL Server 2005, 2008, and 2012 1.On...
View ArticleHow to collect related logs for Oracle RMAN backup/restore troubleshooting
Description: How to collect related logs for Oracle RMAN backup/restore troubleshooting Solution: Configure systems to produce debug logs: On Windows Primary: 1. Rename the old mgmtsvc.log and...
View ArticleDeduplication device size on disk from logs and dashboard does not reflect...
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View ArticleHow to enable debug for CA ARCserve Backup Agent for Lotus Domino
Description: During the course of troubleshooting issues with regards to backup/restore we may have to configure the CA ARCserve Backup Agent for Lotus Domino to receive more debugging information....
View ArticleReboot after DR shows " STOP: c000021a {Fatal System Error}"
Error Message: Reboot after DR is performed restore of system state followed by C:\ shows " STOP: c000021a {Fatal System Error}" Description: The STOP 0xC000021A error occurs when either Winlogon.exe...
View ArticleFAQ: How do I update multiple nodes at the same time from Central Applications
Description: The "Update" option from CA ARCserve Central Application can be used to update multiple nodes. In the below example, a screenshot of Central Host Based Backup is used. Solution: When the...
View ArticleHow to centrally manage CA Arcserve D2D running on multiple servers?
Description: How to centrally manage CA Arcserve D2D running on multiple servers? Solution: CA ARCserve Central Protection Manager needs to be installed to centrally manage multiple CA Arcserve D2D...
View ArticleRemote Virtual Standby Conversion fails: [ERROR] RemoteVCMSessionMonitor.run...
Error Message: ERROR RemoteVCMSessionMonitor.run- Error getting state of RHA scenario Description: Remote Virtual Standby Policy is failing in an environment using R16.5 CA Central Virtual Standby. The...
View ArticleRestore of D2D RAW session that was backed up using ARCserve Backup - D2D...
Description: Steps to restore of a D2D Server RAW session is provided. It is important to note that a D2D RAW session cannot be restored to original location. Solution: The D2D Raw session will be...
View ArticleFAQ: How to protect Virtual Machines ( in a VMware environment ) that are...
Description: There are business requirements where some virtual machines in the datacenter are turned off and yet need to be protected Solution: In order to protect Virtual Machines using ARCserve...
View ArticleTroubleshooting Power ON of Standby VM issues in CA ARCserve Central Virtual...
Description: The troubleshooting steps when a Virtual Standby Virtual Machine (VM) does not "Power ON" are given below. Usually the error message is missing Operating system or the Standby VM goes into...
View ArticleD2D Merge skipped when File Copy job is configured
Error Message: 2013/11/12 13:56:26 - Warning: Job000005B3 - Lock session for merge failed. The session is locked by computers: G#######-08. 2013/11/12 13:56:26 - Warning: Job000005B3 - The merge...
View ArticleFile Copy jobs are running even after disabling it from the GUI
Description: The environment is using CA ARCserve D2D 16.5 Update 1. It is seen that even though the File Copy is disabled, the File Copy jobs run from the previous configuration. Solution: With D2D...
View ArticleFAQ: How to limit the port range used by CA ARCserve Agent for Oracle
Description: The environment here is R16.5 ARCserve Backup on a Windows 2008 R2. R16.5 ARCserve Backup Agent for Oracle is used and the Oracle running on Unix/Linux Platform. The Default port range:...
View ArticleCA ARCserve Virtual Conversion Job fails - The Standby VM cannot be created
Error Message: Webservice.log (from the source CA ARCserve D2D node) shows the following error: 2012-06-25 16:52:30,179 [ERROR] VMWareBaseReplicationCommand.createVM - Failed to create...
View ArticleTroubleshooting to be done on CA ARCserve Central Virtual Standby conversion...
Description: The troubleshooting steps to be done for a CA ARCserve Central Virtual Standby Issue (Local Policy) is given below: Virtual Standby Conversion job consists of the following phases: -...
View ArticleLotus Domino database backup fail with Error " E8602 EC=Remote procedure call...
Error Message: E8602 Failed to read from database. (DBNAME=Database Name, EC=Remote procedure call failed.) Description: During the Lotus Domino database backup the job might fail and report the...
View ArticleSharePoint Backup shows warning message: "W3995 Backup session is terminated...
Error Message: W3995 Backup session is terminated abnormally. Description: Backup of Sharepoint Database fails immediately with the above listed error. We see the below entry in the universal agent...
View ArticleConsideration to be made for Installation of the CA ARCserve Agents Remotely.
Description: Consideration to be made for Installation of the CA ARCserve Agents Remotely. We can do the installtion of the Agent using the below options: Deploy the Agent to Using Agent Deployment. We...
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