Quantcast
Channel: arcserve Knowledgebase RSS
Browsing all 1513 articles
Browse latest View live

SharePoint 2010 backups are failing with the following error W3995 Backup...

Error Message: W3995 Backup session is terminated abnormally.  You can safely remove SharePoint exporting files" Description: SharePoint 2010 backup might show up the below advanced warning message...

View Article


The SharePoint Backup fails with "AE9951 Unable to set access permission on...

Error Message: AE9951 Unable to set access permission on staging folder for SharePoint backup. (EC=1332). Description: Backup job fails with below error:-  AE9951 Unable to set access permission on...

View Article


The SQL Backup fail with the AE50005 error message pointing the permissions.

Description: The SQL Backup fail with the AE50005 error message pointing the permissions. AE50005 Failed to initialize backup of database  [ReportServer]. (Microsoft SQL Server Error 297 (ODBC State =...

View Article

CA ARCserve SharePoint agents take a lot of time during “calculating sessions”

Description: The SharePoint environments can be complex and distributed across a number of machines, the agent provides full protection of SharePoint installations by consolidating all SharePoint data...

View Article

Restore a site on a SharePoint server from differential backup failing with"...

Description: When trying to perform a restore of the SharePoint Site from a differential backup the job may fail with the below error message: AE9999:  Unexpected Error. Exception Type:...

View Article


SharePoint 2010 Backup Exception "The Default Zone of this Web Application...

Error Message: AE9972 2013-06-04 16:03:50 Component (432/577) Farm\Microsoft SharePoint Foundation Web Application\SharePoint - 55555 Failed, Failure Message: Object SharePoint - 55555 failed in event...

View Article

AE9972: SharePoint 2010 backup is reporting a failure due to an update conflict

Error Message: AE9972 Component (537/577)Farm\Shared Services\Shared Services Applications\Titan User Profile Service Application Failed, Failure Message: Object Titan User Profile Service Application...

View Article

Why Does CA ARCserve D2D creates temporarily files D2D\Bin\Folder

Description: While doing a backup using CA ARCserve D2D temporary files are created in the CA Arcserve D2D\Bin\Folder. Solution: CA ARCserve D2D creates temporarily files in the D2D\Bin\Folder which is...

View Article


Information About Hardware And Software Compression

What is the difference between hardware and software compression? Hardware compression, in tape drives, is done inside the tape drive by a chip that is designed to do lossless data compression and...

View Article


CA ARCserve Central Virtual Standby FCG (First Call Guidelines) template

Description: The CA ARCserve Central Applications Virtual Standby FCG template can be used in the following scenarios.  While creating an email ticket using email option on the support site...

View Article

E3562 Failed to get the VM configuration from DB.

Error Message: Backup of Virtual Machines fail with E3562 Failed to get the VM configuration from DB. Description: The error might appear if a Guest  VM is not reachable.  A virtual machine may  not...

View Article

CD00379 Write to journal file failed error repeats over and over while spool...

Error Message: CD00379 Write to journal file failed Description: Your scenario starts to print the error above, when this happens it may print the error over and over many times and you may also notice...

View Article

How to surpress engine disconnection messages for the replica

Description: If you have connection issues and your replica is disconnecting and reconnecting frequently and you want to surpress the errors RHA is displaying due to these connection issues there is a...

View Article


How to use the ws_getlog utility that is included with CA ARCserve RHA to...

 Description: As of the CA ARCserve RHA R16.1.x release of the product there now is an included support tool that is available on the Control Service server for use in gathering log files for scenarios...

View Article

Error during authentication process. Unable to connect to the Ca ARCserve RHA...

Error Message: Error during authentication process. Unable to connect to the Ca ARCserve RHA Control service  XXXXXXX:443 Note : Here XXXXXXXXX  is the server name  443 is port of Ca ARCserve RHA...

View Article


ER09403 Fail to execute the script to reconstruct the D2D backup folder...

Error Message: ER09403 Fail to execute the script to reconstruct the D2D backup folder structure on Replica. Error: The media is  write protected.(19). Verify the Engine log for detailed messages....

View Article

DNS redirection fails when switching back to the master in a full system HA...

Description: You have just attempted to switch back to the master in a full system HA scenario and the switchback indicates it failed as it was not able to update DNS properly.  Solution: DNS...

View Article


Starting synchronization locks the file shares from users

Description: The customer starts their file server scenario and right away users start to complain they cannot access the file shares  Solution: The first thing I found was that this customer has a...

View Article

ER00111 Received command RunAr while in state AR; skipping

Error Message: ER00111 Received command RunAr while in state AR; skipping Description: This customer had scheduled assured recovery tests every 12 hours and after assured recovery completes it is setup...

View Article

Switch Over failed

Error Message: Error: x.x.x.x Active, but Enable full system resource failed Switch over failed Description: Switch over fails error When Master is booted. Error from ws_rep Cause the switchover to...

View Article
Browsing all 1513 articles
Browse latest View live