Do we support ASYNC IO/DIRECT IO options in the Oracle Linux 5.7 version?
Description: Do we support ASYNC IO/DIRECT IO options in the Oracle Linux 5.7 version? Solution: Yes, RHA R16.5 & R16.5 SP1 supports both ASYNC IO/DIRECT IO on Oracle Linux 5.7 version.
View ArticleWill RHA replicates the NTFS Dedup data in Win 2012 between different servers?
Description: Will RHA replicates the NTFS Dedup data in Win 2012 between different servers? Solution: RHA can replicate the data alone but not in deduped format (i.e. for win 2012 NTFS Deduplication...
View ArticleHow to remove a Storage Group or Database out of the existing scenario's...
Description: How to remove a Storage Group or DB out of the existing scenario synchronization & replication. Solution: 1. Stop the scenario 2. Select the Master server from the scenario 3. Go to...
View ArticleVM Agent | AW0550 Unable to connect to the VM agent. File-level restore will...
Error Message AW0550 Unable to connect to the VM...
View ArticleAIX System log's for CA ARCserve High Availablity & Replication Trouble...
Description: To Trouble shoot CA ARCserve High Availablity and Replication on AIX server we need server specific system logs. This Articles provide the logs required and it location on the AIX server....
View ArticleE3711 Unable to open session (EC=Access is denied)
When customers stage a backup to a NAS device and then migrate to a tape device, there are situation when they may get error during migration to tape. E3711 Unable to open session (EC=Access is denied)...
View ArticleHow to determine if the RHA engine is listening on the port it was installed on
Description: By default when you install the Arcserve RHA engine service it installs on port 25000. If you are having communication issues with a particular server and you know the port you installed...
View ArticleSolaris system logs for CA ARCserve High Availablity & Replication...
Description: To troubleshoot CA ARCserve High Availablity and Replication on a solaris server we need server specific system logs. This article provides the logs required and their locations on the...
View ArticleER00087 Unable to process Rename event from appropriate root directory not found
Error Message: ER00087 Unable to process Rename event from appropriate root directory not found Description: You are running your RHA scenario(s) when you see the error listed above start to appear. ...
View ArticleCA ARCserve Backup Agent for Sybase is not listed in the CA ARCServe Backup...
Description: CA ARCserve Backup Agent for Sybase is not listed in the CA ARCserve Backup installation window Solution: When we try to install the CA ARCserve Backup Agent for Sybase on a x64 bit...
View ArticleJob Queue Error: Buffer too Small.
Description: Unable to Submit Restore job with thousands of files selected in one single job. Error Message:“An error occurred while submitting the job. Job Queue Error: Buffer too small.” Solution: ...
View ArticleNecessary Perfmon couters to troubleshoot Server performance issues of file...
Description: This document explains how to add the counters to troubleshoot Server performance issues for file servers during synchronization/replication. Solution: Go to Start>Programs> Run and...
View ArticleWhy do we see the Error AE0577 while snapshot creation !
Description: Why do we see the Error AE0577 intermittently while snapshot creation phase of the backups. AE0577 2010-07-09 20:44:18 Failed to create Virtual Machine Snapshot for the VM [Host Name] on...
View ArticleFailed to populate Virtual Machines from proxy server. Error '.NET version...
Error Message: Under CA ARCserve VMware Configuration Tool we see error message '.NET version >=2 not found. Exiting ca_vcbpopulatedb.' Description: Failed to populate Virtual Machines from proxy...
View ArticleMedia Pool information for media in Custom Scheduled Jobs are wrong
Description: Using Custom Scheduled jobs the Media Pool show media as unknown or media are assigned to wrong Media Pool where they not belong to. In Device Manager of ARCserve all medias are assigned...
View ArticleUnable to apply policies on Virtual machines from Central Virtual Standby.
Error Message: Unable to apply virtual conversion settings to node XXXX.YYYYY.local.(The proxy [AAAAA] and the monitor [aaaaa] are the same machine.) Description: Unable to apply policies on Virtual...
View ArticleReasons why Incremental backups get converted as Full Backups.
Description: Reasons why incremental backups get converted as full backups. Solution: The backup would be converted to a full backup in the following scenarios, ...
View ArticleHow to find the activity log for each VM protected using Host Based VM Backup?
Description: How to find the activity log for each VM protected using Host Based VM Backup? Solution: An Activity log would be created for each VM being protected, it would be under \Logs folder in...
View ArticleCA ARCserve Central Host Based VM backup fails with " Failed to create...
Error Message: Failed to create virtual machine snapshot. Description: CA ARCserve Central Host Based VM backup fails with " Failed to create Virtual machine snapshot" error. All VSS writers will show...
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